Privacy Policy — j111
At j111, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains in plain English exactly what information we collect when you use the j111 platform, how we use it, who we share it with, and how you can exercise your rights as a data subject.
Our Privacy Commitments at a Glance
A plain-English overview of the key principles that guide how j111 handles your personal data. The full legal text follows below.
We Collect Only What We Need
j111 collects personal data that is strictly necessary for account management, identity verification, payment processing, and fraud prevention. We do not collect data speculatively or for purposes beyond what is described in this policy.
We Never Sell Your Data
j111 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your data belongs to you and is used only in the ways this policy explicitly describes.
Bank-Grade Security
All personal data stored on j111 infrastructure is protected by SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel only, under strict access control policies.
Your Rights Are Real
You have the right to access, correct, export, and request deletion of your personal data held by j111. These are not theoretical rights — j111 provides a clear process for exercising each of them, described in Section 10 of this policy.
Clear Retention Limits
j111 does not hold your personal data indefinitely. We retain data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Retention periods are detailed in Section 8 of this policy.
Transparent Updates
When this Privacy Policy is updated in a material way, j111 will notify registered users via the email address on their account. We will also update the effective date at the top of this page so you always know when the policy was last revised.
Summary: j111 collects your data to operate your account, process payments, prevent fraud, and improve the platform. We do not sell your data. You have rights over your data and can contact us at any time to exercise them. The full details are below.
1. Who We Are
This Privacy Policy is issued by j111 ("j111", "we", "our", "us"), the operator of the online casino and sports betting platform accessible at https://j111.io ("the Platform"). j111 acts as the data controller in respect of all personal data collected from users of the Platform.
j111 is committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. This policy applies to all registered account holders, visitors to the Platform, and any individual whose personal data j111 processes in connection with the provision of its services.
If you have any questions about this Privacy Policy or about how j111 handles your data, please contact our support team at or via the 24/7 live chat function on the Platform.
2. Personal Data We Collect
j111 collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address | Account communication, support, notifications |
| Financial Data | bKash / Nagad / Rocket account numbers, Visa/Mastercard details (masked), transaction history | Payment processing, withdrawal verification, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, user experience optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Platform improvement, responsible gaming monitoring |
| Communication Data | Live chat transcripts, email correspondence, support tickets | Customer support, dispute resolution, quality assurance |
| Verification Documents | Scanned/photographed copies of national ID card, passport, utility bills | Identity verification, age verification, AML compliance |
j111 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data, except where a user voluntarily discloses such information in the context of a responsible gaming self-exclusion request.
3. How We Collect Your Data
j111 collects personal data through the following methods:
- Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawal requests, contacting support, or participating in promotions.
- Automated technical collection: Data collected automatically as you interact with the Platform, including IP addresses, device identifiers, browser characteristics, and session activity logs, using cookies and similar tracking technologies (see Section 7).
- Payment service providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate a deposit or withdrawal.
- Identity verification partners: Confirmation results from third-party identity verification services used to validate the authenticity of documents you submit during the KYC process.
- Fraud prevention services: Risk signals and fraud indicators received from third-party fraud detection providers used to protect the Platform and its users.
4. How We Use Your Data
j111 uses the personal data it collects for the following purposes:
- To create and manage your j111 account, including processing your registration, verifying your identity, and maintaining accurate account records.
- To process financial transactions, including deposits, withdrawals, and refunds, and to maintain an accurate record of your transaction history.
- To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations, including monitoring account activity for suspicious patterns and reporting to relevant authorities where legally required.
- To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the Platform.
- To provide customer support and respond to enquiries, complaints, and dispute resolution requests.
- To communicate with you about your account, including sending security alerts, transaction confirmations, and policy update notifications.
- To send promotional communications about j111 offers and bonuses, where you have provided consent to receive such communications or where j111 has a legitimate interest in doing so. You may opt out of marketing communications at any time.
- To operate responsible gaming features, including monitoring for signs of problem gambling and facilitating self-exclusion or deposit limit requests.
- To improve and develop the Platform, including analysing usage patterns to optimise the user experience and inform product development decisions.
- To enforce our Terms & Conditions and other applicable policies.
5. Legal Basis for Processing
j111 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to create and administer your account, process payments, and provide the services you have requested under our Terms & Conditions.
- Legal obligation: Processing required to comply with AML regulations, KYC requirements, tax reporting obligations, and any other applicable legal or regulatory obligations.
- Legitimate interests: Processing carried out for fraud prevention, Platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your privacy rights.
- Consent: Processing for direct marketing communications and for the use of non-essential cookies, where you have provided explicit, informed consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
6. Sharing Your Personal Data
j111 does not sell, rent, or trade personal data. We share personal data with third parties only in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the payment data necessary to process your transactions. Each provider operates under its own privacy policy and data security standards.
- Identity verification providers: Third-party KYC and document verification services receive identity document data for the purpose of confirming your identity and age. These providers are contractually bound to use your data solely for verification purposes.
- Fraud and security services: Fraud detection platform providers receive technical and behavioural data to identify and mitigate fraudulent activity on the Platform.
- Game studio providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios may receive a pseudonymous user identifier and session data required to operate their games within the j111 Platform. These providers do not receive your full identity or payment data.
- Legal and regulatory authorities: Where required by applicable law, court order, or regulatory instruction, j111 may disclose personal data to relevant authorities, including financial intelligence units and law enforcement agencies.
- Professional advisors: Lawyers, auditors, and other professional advisors engaged by j111 who require access to data in the course of providing their services, under appropriate confidentiality obligations.
All third parties with whom j111 shares personal data are required to handle that data securely and in accordance with applicable data protection standards. j111 does not permit third-party service providers to use your data for their own marketing or commercial purposes.
7. Cookies & Tracking Technologies
j111 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. j111 uses the following categories of cookies:
- Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without impacting Platform functionality.
- Performance and analytics cookies: Used to measure how visitors interact with the Platform, including which pages are visited most frequently and where errors occur. This data is aggregated and anonymised and is used solely to improve Platform performance.
- Functionality cookies: Used to remember your preferences, such as language settings, display preferences, and previously entered information, so that you do not have to re-enter them on each visit.
- Marketing and targeting cookies: Used, with your consent, to deliver promotional messages relevant to your interests based on your activity on the Platform. You may withdraw consent for marketing cookies at any time via your browser settings.
You can control cookie settings through your web browser. Most browsers allow you to block, delete, or receive a warning before cookies are stored. Please note that blocking strictly necessary cookies will affect your ability to use the Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
8. Data Retention
j111 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | AML regulatory requirements |
| Financial transaction records | 7 years from transaction date | Legal and tax compliance |
| KYC verification documents | 5 years from account closure | AML and fraud prevention obligations |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 12 months from collection | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Compliance with consent obligations |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with j111's internal data disposal procedures. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
9. Security Measures
j111 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the j111 Platform
- AES-256 encryption for sensitive personal data and financial information stored on j111 servers
- Role-based access controls limiting access to personal data to authorised personnel only, on a need-to-know basis
- Regular security audits and vulnerability assessments of Platform infrastructure
- Multi-factor authentication requirements for internal administrative access to data systems
- Automated intrusion detection and real-time security monitoring
- Staff training on data protection obligations and secure data handling practices
While j111 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights, j111 will notify affected users without undue delay in accordance with applicable notification obligations.
You also play a role in keeping your account secure. You should use a strong, unique password for your j111 account, never share your login credentials with anyone, and contact j111 support immediately if you suspect that your account has been accessed without your authorisation.
10. Your Data Rights
As a user of the j111 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact j111 at or via live chat. j111 will respond to all valid requests within 30 days of receipt.
- Right of access: You have the right to request a copy of the personal data j111 holds about you, together with information about how it is used and with whom it is shared.
- Right to rectification: You have the right to request that inaccurate or incomplete personal data held by j111 be corrected or completed without undue delay.
- Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing was unlawful. This right is subject to legal retention obligations that may require j111 to retain certain data regardless.
- Right to restriction of processing: You have the right to request that j111 temporarily restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or have objected to its processing.
- Right to data portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object: You have the right to object to processing carried out on the basis of j111's legitimate interests, including profiling for direct marketing purposes. j111 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To submit a data rights request, email with the subject line "Data Rights Request" and specify which right you wish to exercise. j111 may need to verify your identity before processing the request to ensure that data is not disclosed to an unauthorised person.
11. Children's Privacy
The j111 Platform is strictly intended for adults aged 21 and above. j111 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the j111 account registration and KYC process.
If j111 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be closed immediately, all associated funds will be handled in accordance with applicable legal requirements, and the personal data will be deleted as soon as is practically possible, subject to any mandatory legal retention obligations.
If you are a parent or guardian and believe that a minor has registered an account on j111, please contact our support team at immediately with details of the situation. j111 takes underage access extremely seriously and will act promptly on any such report.
12. Third-Party Links
The j111 Platform may contain references to third-party services such as payment providers and game studios. Where links to third-party websites or platforms exist, please be aware that j111 has no control over the content, privacy practices, or data handling procedures of those third parties. This Privacy Policy applies solely to the j111 Platform.
j111 recommends that you review the privacy policies of any third-party service with which you interact in connection with your use of j111, including your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa, or Mastercard). j111 accepts no responsibility for the privacy practices of any third party.
13. Changes to This Privacy Policy
j111 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, j111 will notify registered users by sending an alert to the email address associated with their account and by updating the effective date shown at the top of this page.
Minor changes, such as typographical corrections or clarifications that do not alter the substantive rights or obligations of users, may be made without individual notification, though the effective date will always be updated to reflect the most recent revision.
Your continued use of the j111 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated policy. If you do not agree to the revised policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or to j111's handling of your personal data, please contact the j111 data support team using the details below:
- Email:
- Subject line for data enquiries: "Privacy Enquiry" or "Data Rights Request"
- Live Chat: Available 24/7 on the j111 Platform
- Response time: Within 30 days for formal data rights requests; within 24 hours for general privacy enquiries
- Support hours: 24/7, Bangladesh Standard Time (UTC+6)
j111 is committed to handling your personal data with care and transparency. If you have concerns about how your data is being used that we have not been able to resolve to your satisfaction, you may seek further guidance from a relevant data protection authority in your jurisdiction.
Ready to Play Safely with j111?
Now that you understand how j111 protects your data, explore our full game library with confidence. Our 24/7 support team is always available if you have questions about your account or privacy rights.
21+ Only Gambling involves risk. Please play responsibly.